Terms and Conditions

1. General Information
This website (www.tennis-tree.com) is operated by TennisTree, located in Berlin, Germany. Throughout the site, the terms “we”, “us” and “our” refer to TennisTree. By accessing or using our website and services, you agree to be bound by the following terms and conditions.

2. Services
TennisTree offers digital tennis courses and personalized training plans, including in-person group sessions and ball machine rentals in Berlin. The access to digital courses is provided via personalized links and/or by logging in with a user account on our website. All services are subject to these terms and any additional conditions posted on specific service pages.

3. Payment Terms
We accept PayPal and credit card payments. All payments must be completed before accessing the courses or participating in any training session.

4. Refunds and Returns
Refund and return policies vary depending on the service or product. Please refer to the specific service or product page on our website for detailed terms. By purchasing any of our services, you agree to the respective refund and return policy outlined.

5. Conditions of Use
The use of our products and services is subject to specific terms and conditions, which are outlined separately for each service on its respective page. Users must agree to follow all conditions before participating in training sessions or accessing digital content. Misuse of our services may result in suspension or termination of access.

6. Privacy and Data Protection
We take your privacy seriously. Our website uses cookies to improve your experience, which are managed through CookieYes. We collect and store data necessary for the functioning of the website, such as user account information and payment details, using WordPress and WooCommerce.

  • Data Collection: We collect personal information when you create an account, place an order, or subscribe to our services.
  • Third-Party Services: We use third-party services for processing payments (e.g., PayPal) and managing data (e.g., WooCommerce). These third parties have access to your data only to perform necessary tasks and are bound by their own privacy policies.
  • Cookies: We use cookies for site functionality and to enhance user experience. You can manage or disable cookies in your browser settings. For more detailed information, please refer to our Cookie Policy.

7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Germany. Any disputes arising from the use of our services shall be subject to the jurisdiction of the courts in Berlin, Germany.

The present Terms and Conditions are in effect and have been updated on September 24, 2024.